Advice before a purchase
You should not buy a new heater if a repair is the right answer — or the reverse.
Dubai & the wider UAE
Water heater replacement in Dubai
Inspection, a straight recommendation, and quoted supply and installation when a water heater has failed.
When a water heater fails, the useful question is whether a repair is worth it or whether the unit should be replaced. We inspect it, explain what we find, and quote the replacement before anything is ordered or removed.
Installation is documented, including the condition we found and the unit we leave in place.
Quoted in full
Supply and installation are priced before work starts.
Tidy completion
The area around the heater is left clean.
A record for the property
Helpful for owners who are not in the country on the day.
What happens next
01
Request
Message us on WhatsApp, call, or send the form.
02
Clear quote
We agree a convenient time and return a free, itemised quote, usually within the hour.
03
The visit
Uniformed technicians arrive as agreed, do the work carefully, and leave the property as they found it.
04
Documentation
Before and after photos and a written report follow the visit, so you can see exactly what was done.
05
Follow-up
We stay available for questions, and for care that should happen on a schedule rather than in a panic.
Questions
Do you repair water heaters as well as replace them?
We inspect the unit first. If a repair is sensible we will say so and quote it. Replacement is recommended when repair is not worthwhile.
Can you supply the new heater?
Yes, when replacement is agreed. The quote covers supply and installation rather than leaving you to source a unit separately.
How quickly can you attend?
Call or WhatsApp us and we'll respond within the hour. Out-of-hours callouts are available subject to technician availability, at a higher call-out fee.
What size and type of heater do you install?
All sizes, for apartments and villas. We match the replacement to your existing setup, or advise on a better fit if your current one is too small.
Is there a warranty?
Yes. Our installation comes with a 30-day workmanship warranty, and the new unit is covered by the manufacturer's warranty.
How long does a replacement take?
Usually 1 to 3 hours for a standard swap. It can take longer if the new heater is a different size or position, or the pipework needs changing. If a leak has damaged the ceiling, that repair is quoted and done separately.
Is there a call-out fee?
Yes, a standard call-out fee applies, with a higher fee outside normal hours. Any repair or replacement is quoted before work starts.
Why is there no price online?
It depends on whether it's a repair or a replacement, and the size and type of heater, so we quote properly once we know what's needed. The quote is free.
Free quote
Need something sorted at home?
Tell us what you need and we'll get back to you with a free quote.
Prefer the full service page? Read about Water Heater Repair & Replacement.